Frequently Asked Questions

At Simplifix Bangalore, we repair a wide range of Apple devices, including:

• iPhones (all models from iPhone 5 to the latest)
• iPads (all generations and models)
• MacBooks (Pro, Air, and standard models)
• iMacs and Mac Minis
• Apple Watch
• AirPods and other Apple accessories

Our certified technicians are trained specifically for Apple device repairs and use only genuine or high-quality compatible parts.

We can address virtually all common Apple device issues, including:

• Screen replacements and repairs
• Battery replacements
• Charging port repairs
• Water damage recovery
• Camera repairs
• Speaker and microphone issues
• Button replacements
• Software issues and updates
• Data recovery
• Logic board repairs
• Trackpad and keyboard replacements for MacBooks

If you don't see your specific issue listed, please contact us as we likely can still help with your repair needs.

Our main service center is located in Indiranagar, Bangalore. The complete address is:

#42, 100 Feet Road, Indiranagar, Bangalore - 560038

We also have additional service points at:

• Koramangala: 5th Block, 80 Feet Road, Near Forum Mall
• HSR Layout: Sector 3, 27th Main Road
• Whitefield: Phoenix Marketcity Mall, Ground Floor

All our locations are open Monday to Saturday, 10:00 AM to 8:00 PM, and Sunday, 11:00 AM to 6:00 PM.

Our repair costs vary depending on the device model and the specific issue. Here's a general pricing range for common repairs:

• iPhone Screen Replacement: ₹2,500 - ₹15,000 (depending on model)
• Battery Replacement: ₹1,800 - ₹6,500
• Charging Port Repair: ₹1,500 - ₹3,500
• MacBook Screen Replacement: ₹18,000 - ₹45,000
• MacBook Battery Replacement: ₹6,500 - ₹12,000
• Data Recovery: Starting at ₹3,500

For an accurate quote for your specific device and issue, please call us at 080-4567-8910 or visit one of our centers for a free diagnostic checkup.

No, we provide free diagnostics for all Apple devices. Our technicians will examine your device, identify the issue, and provide a detailed quote before proceeding with any repairs.

If you decide not to proceed with the repair after receiving the quote, there is no obligation or charge for the diagnostic service. However, for extensive diagnostics that require device disassembly, a nominal fee of ₹500 may apply, which will be adjusted against your repair cost if you proceed with the service.

Yes, we offer several discounts and special packages:

• Student Discount: 10% off with valid student ID
• Senior Citizen Discount: 15% off for customers 60 and older
• Multiple Device Discount: 10% off when repairing two or more devices simultaneously
• Loyalty Program: After your third repair, you automatically receive a 12% discount on all future services
• Referral Bonus: ₹500 discount for both you and the friend you refer to us

We also run seasonal promotions and special offers. Follow us on social media or join our mailing list to stay updated.

Our standard repair times are as follows:

• iPhone screen replacements: 1-2 hours
• Battery replacements: 1 hour
• Software issues: 1-3 hours
• MacBook repairs: 24-48 hours
• Water damage: 24-72 hours
• Logic board repairs: 2-5 business days

These are estimated timeframes and may vary depending on the specific issue with your device, parts availability, and current workload. For complex repairs, we'll provide a more accurate timeline after initial diagnosis. We also offer express service for an additional fee if you need your device repaired urgently.

While walk-ins are welcome, we recommend scheduling an appointment to minimize your wait time. You can book an appointment:

• Through our website at www.simplifix.in
• By calling us at 080-4567-8910
• Via WhatsApp at +91 98765 43210

For simple repairs like screen replacements on common iPhone models, walk-ins are usually accommodated within 30 minutes to 1 hour. However, for MacBook repairs or more complex issues, an appointment ensures we have the appropriate technician and parts available for you.

To ensure a smooth repair process, we recommend taking these steps before bringing your device:

1. Back up your data using iCloud, iTunes, or Time Machine
2. Turn off Find My iPhone/iPad/Mac (Settings > Your Name > Find My)
3. Know your Apple ID password as you may need it after the repair
4. Remove any screen protectors or cases
5. Bring your proof of purchase if your device is under warranty
6. Make note of any specific issues you're experiencing with the device

If your device is water-damaged, do not attempt to turn it on or charge it. Instead, power it off immediately and bring it to us as soon as possible.

All our repairs come with comprehensive warranties:

• Screen Replacements: 6-month warranty
• Battery Replacements: 6-month warranty
• Water Damage Repairs: 3-month warranty
• Logic Board Repairs: 3-month warranty
• Other Parts and Repairs: 6-month warranty

Our warranty covers manufacturing defects and issues related to the repair we performed. It does not cover subsequent damage due to drops, water exposure, or other accidents after the repair. All warranty claims require the original repair receipt.

We offer two options for parts:

1. Genuine Apple Parts: We use original Apple components for customers who prefer manufacturer parts. These come with the maximum warranty and maintain your device's original specifications but are typically more expensive.
2. High-Quality Compatible Parts: We also offer premium third-party components that meet or exceed Apple's specifications at a more affordable price point. These parts come with our standard warranty.

We are transparent about which parts are being used in your repair, and you can specify your preference when you bring in your device. All parts, whether genuine or compatible, are thoroughly tested before installation.

Third-party repairs typically void the Apple manufacturer warranty for the specific component that was repaired, but not necessarily for the entire device. Here's what you should know:

• If your device is already out of warranty, there's no concern about voiding it
• If your device is currently under Apple warranty or AppleCare+, repairs for covered issues should be directed to Apple
• For issues not covered by Apple (like accidental damage without AppleCare+), our repair is often more cost-effective
• If we repair your screen, only the display portion of your warranty may be affected, while other components remain covered

We're happy to discuss the warranty implications for your specific situation before proceeding with any repair. In many cases, our own repair warranty provides comparable protection for the repaired component.